1. Order Placement Process
Placing an order is very easy! Here’s a step-by-step guide on how to do it:
- Product Selection: Choose your favorite clothing items from our wide range of products available on our website.
- Add to Cart: After selecting your desired product, click the "Add to Cart" button.
- Checkout Process: Once you’ve reviewed your cart, proceed to the "Checkout" page.
- Order Confirmation: After completing your payment, you will receive an order confirmation email at your registered email address.
3. Return Procedure
If you are not satisfied with the products you purchased from Pinco, don’t worry! Our return process is very straightforward:
- Return Period: You can return your items within 14 days of receiving them.
- Return Request: Notify us of the product you wish to return by filling out the "Return Request" form.
- Shipping the Product: After receiving your return code, send the product back in its original packaging.
- Return Processing: Once your returned item reaches us, your refund will be processed within a maximum of 7 business days.
4. Frequently Asked Questions (FAQs)
- How can I track my order? You can track the status of your order using the tracking link provided in your order confirmation email.
- What payment methods do you accept? We accept credit cards, debit cards, and cash on delivery options.
- Can I exchange a product? Yes, you can follow the same return procedure for product exchanges.